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Frequently asked questions

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HOW DOES JOB ORDER CONTRACTING SUPPORT EMERGENCY REPAIRS?

Our platform features a rapid notice to proceed (NTP) workflow. Because the contract and pricing (UPB) are already established, you can issue a work order and get a contractor on site in a fraction of the time it takes for a traditional emergency bid. 

What training do staff and contractors receive?

Our goal is to ensure everyone is confident and competent in their role, from building the first estimate to final close-out. We provide hands-on workshops for your facilities team and your contractor network. 

Can you produce public-facing reports?

Absolutely. We believe transparency is the key to public trust. Our reporting tools can generate high-level summaries and dashboards specifically designed for public briefings and audits.

How do you work with established procurement rules and mandates?

Our team is knowledgeable in the complex procurement regulations of healthcare, government and educational institutions. We ensure your JOC program is fully compliant with state and local rules, providing a transparent audit trail for every transaction.

 
HOW DO YOU MEASURE CONTRACTOR PERFORMANCE?

We use a combination of automated tracking and manual reviews. We monitor adjustment factors, project timelines and quality of work, providing you with the data needed for regular, KPI-driven performance evaluations.

ARE UNIT PRICE BOOKS COMPATIBLE WITH STATE PROCUREMENT CODES?

Yes. We specialize in configuring JOC programs and price books that map directly to state and local statutes.